Refund policy
Exchange Policy:
1. Timeframe: Exchange requests must be raised within 3 days of receiving the order
2. Restrictions: Once an order is exchanged, customers cannot request another exchange for the same order
3. Delivery: Exchange/replacement items will be delivered to the same address as the original order.
4. Product Exchange:
- If exchanging for the same or a different color, a replacement will be provided at no cost.
- If exchanging for an item of higher value, the difference must be paid, if the item is of lower value, the difference will be refunded in the form of a credit note
Return Policy:
- You can return your product and ask for refund only if the item is defective or damaged provided with the opening video of the parcel from beginning till end.
- It will take 7-10 working days to refund the amount after receiving the product.
THERE IS NO CANCELLATION, ONCE THE ORDER IS PLACED.