FAQ

1. Are the sarees shown on the website exactly the same as in real?

Yes. We make every effort to ensure that the product images and descriptions are accurate. However, slight color variations may occur due to lighting and screen settings.

2.How long does it take to ship my order?

Orders are usually processed within 1–2 business days. Delivery typically takes 4–7 business days, depending on your location.

3.Do you offer free shipping?

Yes, we offer free shipping across India on all orders Prepaid orders

4.What payment methods do you accept?

We accept all major payment methods, including:

Credit / Debit Cards

UPI

Net Banking

Wallets

5.Can I cancel or modify my order after placing it?

Once an order is confirmed, it cannot be modified or cancelled as it is processed immediately. 

 6.What is your return or exchange policy?

We accept returns or exchanges only if the product received is damaged or incorrect. Please contact us within 48 hours of delivery with an unboxing video

7.How can I contact Silkya for support?

You can reach us anytime through:

📧 Email: silkyaco.3@gmail.com

📱 WhatsApp: +91 63617 05347

We’re happy to help you.

8.Will out-of-stock products be restocked?

Some designs are limited edition. You can message us on WhatsApp to check restock availability.

Still have questions?
Feel free to reach out — we’re always happy to assist you 💛