PRIVACY POLICY

At Silkya, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop from our website.

Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Your name

Email address

Phone number

Shipping and billing address

Order details and purchase history

We collect this information only to process your orders and provide better customer service.

How We Use Your Information

The information we collect is used to:

Process and deliver your orders

Communicate with you regarding your order or inquiries

Provide customer support

Improve our website and services

Sharing Your Information

Your information may be shared only with trusted third parties such as:

Payment gateways

Shipping and logistics partners

This is strictly for the purpose of fulfilling your order.

Data Security

We take reasonable steps to protect your personal information and ensure it is stored securely. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and improve functionality.